GoPaperless for public sector
Being served by the public sector is citizens’ primary right, in the digital age yet often performed poorly. Modernise public sector experience and improve productivity with GoPaperless.
Featured use cases with GoPaperless
Improve every stage of public service experience while maintaining security and compliance.
On-boarding
E-signature and e-identification solutions allow to easily and legally on-board customers using a Qualified Electronic Signature or any other notified eID scheme according to eIDAS regulation. By using federated eIDs you are always going to know your customers’ real identity. E.g., with e-identification you can enable citizens to enrol to an institution remotely, without having to pay a physical visit to it.
Login
Username and password based identification is vulnerable to security issues as databases with sensitive citizens’ personal data can be breached. Adopting widely used eIDs in your digital e-services reduces risks of cybercrimes and fraud, and provides secure and unified customer experience across all e-services.
One-stop shop
With e-identification and e-signing enable users to login to your website, self-service or other e-service and sign various documents using the same eID tool. E.g., you can enable households to sign electricity provision agreements remotely and login to a system where citizens can declare and pay for these utilities.
Paperless processes
E-signing allows to simplify document signing processes eliminating redundant parts like printing, scanning, chasing for others’ signatures. Signing internal documents, as well as those with the citizens, electronically enables to get rid of paper and become a modern, fully paperless public institution that doesn’t have full cabinets of paper anymore.
Public services with GoPaperless
Public sector still suffers from massive amounts of paperwork from internal documentation to documents serving the citizens, all due to old-school processes. More than ever before, public sector needs to up their game as citizens’ expectations in the digital era are moving forward faster than the public sector has ever been able to catch up, let alone exceed.
Manage your changes with GoPaperless. Download the white paper to learn how GoPaperless can help your organization stand out.
