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Quantera – Comprehensive pricing & operations policy
Applicable to the GoPaperless platform Β· Updated 2026
Policy: These are collection/disbursement fees, fully separated from software fees. No tiered discounts or subsidies apply.
Signature Type / Service Billing Mechanism Unit Price (VND/use)
Internal Signing (Token/ISS)Free0
VNeID Signing (CA Authentication)Deducted as incurred3.500
VNeID Signing (CA Auth) – Healthcare / EducationDeducted as incurred1.500
Remote Signing (RS)Deducted as incurred2.500
Timestamp SealDeducted as incurred300
Data Message AuthenticationDeducted as incurred1.400
Contract AuthenticationDeducted as incurred3.500
Zalo / SMS NotificationDeducted as incurred1.000
VNeID Data RetrievalDeducted as incurred2.500
A. Benefits & Service Description
  • Provides a self-service digital signature platform via the Portal for individual users.
  • Users can independently upload, set up signing workflows, track, and store personal documents and contracts.
  • Free system setup. API integration is not supported.
B. Wallet Operation & Deduction Rules
  • Customers top up their Wallet directly on the system. Minimum top-up: 500,000 VND per transaction
  • The system does not sell "Document Packages". Balance is deducted based on the number of new documents created (tiered pricing) plus Pass-through surcharges.
  • Monthly Reset Rule: the counter automatically resets to 0 on the same calendar day the wallet became active in the following month.
  • ⚠️ Warning: When balance < 100,000 VND β†’ top-up reminder sent. When balance = 0, flow locking system New Document creation & Signing are locked.
Tiered Pricing Table(Applied to new document creation)
Actual Monthly Volume Bracket
Volume BracketIndividual Unit Price (VND/document)
First 1 – 50 documents5,000
Next 51 – 150 documents4,500
Next 151 – 500 documents4,000
Above 500 documents3,500
Benefits & Service Description
  • Flexible On-Demand billing model via proactive wallet top-up.
  • Eliminates bad-debt risk and end-of-month reconciliation burden for both parties.
  • Connect via the Portal or API to automate signing workflows.
  • Optimized for businesses with variable volumes: top up as needed, use as needed.
3.1 API Integration Fee & Tiered Unit Pricing
API Integration Fee10,000,000 VND(one-time, non-refundable)
Systems Covered01 internal system
Support ModeOnline
Technical CommitmentUp to 16 support hrsfor configuration & UAT testing
Enterprise Unit Price (VND/document)
Actual Monthly Volume BracketEnterprise Price
First 1 – 1,000 documents4,500
Next 1,001 – 5,000 documents3,500
Next 5,001 – 10,000 documents2,500
Above 10,000 documents1,500
3.2 Unified Wallet & Deduction Logic
  • Initial top-up: Minimum 5,000,000 VND per top-up. Recommended top-up amounts: 5M, 8M, or 10M based on expected usage.
  • Subsequent top-ups: flexible based on actual usage needs, minimum 1,000,000 VND per transaction.
  • Real-time deduction: balance is deducted immediately when a new document is created or a Pass-through signing event occurs.
  • Monthly Reset: counter resets to 0 at 00:00 on the corresponding day of the following month.
  • ⚠️ Warning: when balance < 500,000 VND; balance = 0 will lock New Document creation & Signing.
Benefits & Service Description
  • Purpose-built for enterprises, banks, and insurance companies with consistently high signing volumes.
  • Guarantees the lowest software unit price through a hard volume commitment (Commitment) mechanism.
  • Priority processing bandwidth, comprehensive post-paid reconciliation, and complimentary API integration privileges..

🎯 Contact Us for a Consultation

A tailored solution for project-based and enterprise clients. Please reach out to our sales team for a detailed consultation.

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Hotline1900 6884
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Emailinfo@quantera.vn

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