Electronic Employment Contract Q&A

Questions and answers on electronic employment contracts and the GoPaperless solution

This handbook addresses common legal, operational and technology questions and illustrates how GoPaperless supports enterprises from employee data and digital signing to lifecycle management, ID monitoring and record retention.

2023 Law on Electronic TransactionsDecree No. 337/2025/ND-CPCircular No. 08/2026/TT-BNV2025 Personal Data Protection Law

Note: This handbook helps enterprises understand and standardize their processes; it does not replace legal advice for a specific matter. Actual features and connection scope depend on the implementation plan, infrastructure and legal status of the service providers at the time of contracting.

GoPaperless supports the entire contract journey

Data initiation

Receive data from an HRM, ERP or standardized file and generate contracts from templates.

Approval and signing

Internal workflows, authorization and digital signing on the web, mobile devices or business applications.

Signer identification

Send signing invitations, authenticate through eID/VNeID and support accountless signing models.

Transaction evidence

Signatures, certificates, timestamps, authentication and logs.

ID and lifecycle

Monitor ID issuance, appendices, suspensions, termination, retention and searches.

36 questions enterprises frequently ask

Select a question to view the answer, legal basis and corresponding GoPaperless approach.

Showing 36 questions.

01From 1 July 2026, are enterprises required to switch entirely to electronic employment contracts?

02Does an electronic employment contract have the same legal validity as a paper contract?

03Is a hand-signed paper contract scanned into a PDF considered an electronic employment contract?

04Does receiving an ID mean that a contract is 100% legally compliant?

05Does an electronic contract take effect when signing is completed or when an ID is issued?

06Is VNeID a digital signature?

07Is entering an OTP alone sufficient to sign an electronic employment contract?

08Must the employee receive a copy of the electronic employment contract?

09After both parties have signed, may the enterprise edit the electronic contract?

10Must all electronic contracts signed before 1 July 2026 be signed again?

11How are the 24-hour time limits calculated?

12Does rejection of ID issuance automatically invalidate the contract?

13How long is a contract stored on the Platform?

14If an eContract service provider ceases operations, will contracts and data be lost?

15May the Ministry of Home Affairs, state authorities or enterprise employees view all salary information?

16How can an enterprise determine whether an eContract service provider is eligible to connect to the Platform?

17Does an eContract service provider require a specialized license?

18If an enterprise already has an HRM or ERP system, must it replace that system to use GoPaperless?

19Can GoPaperless generate and issue batches ranging from dozens to thousands of contracts?

20Can an executive sign on a mobile phone without carrying a laptop and USB Token?

21Must an employee install another application or create a GoPaperless account before signing?

22Can HR track who has signed, who has not signed and send automatic reminders?

23When a contract has not received an ID or is returned with an error, must HR track it manually?

24What evidence does GoPaperless provide in the event of an inspection or dispute?

25Can contracts, appendices, suspensions and terminations be managed as one unified lifecycle?

26Can access to salary data, citizen ID information and personal data be restricted by role?

27Can a completed contract be sent automatically to the employee and synchronized back to the HRM?

28Can an enterprise import its archive of paper contracts and older electronic contracts into GoPaperless?

29Can GoPaperless be piloted without disrupting the entire enterprise?

30What size of enterprise is GoPaperless suitable for?

31Should an enterprise choose GoPaperless Portal, API/Universal or Agent?

32What components determine the cost of implementing GoPaperless?

33When the service ends, can the enterprise take all of its data and evidence with it?

34How is GoPaperless different from an ordinary PDF-signing or OTP-sending tool?

35How should deployment be handled if some employees do not have a smartphone, email address or VNeID account?

36What should an enterprise prepare so that a GoPaperless demo or pilot reflects real operations?

Primary references

Decree No. 337/2025/ND-CP Circular No. 08/2026/TT-BNV 2023 Law on Electronic Transactions 2025 Personal Data Protection Law GoPaperless features GoPaperless integration solutions

Where is your enterprise encountering difficulty?

Quantera can work with your enterprise to review data, signing workflows, identification methods, current systems and implementation conditions before conducting a pilot.

View the GoPaperless solution Hotline: 1900 6884 Email: info@quantera.vn